Sweden's leading check-in solution

Welcome to the future of patient check-in

Self check-in and payment – fast, secure, and simple for healthcare facilities across Sweden

CARELABS self-service check-in kiosk

Used by leading healthcare providers

Medpro LogoWL LogoAveny LogoBarnlakargruppenCitysjukhusKk KlinikLibyMeliva LogoOleslovOmtanken LogoOrtopediblekingeSpecliggande2 1WemindMedpro LogoWL LogoAveny LogoBarnlakargruppenCitysjukhusKk KlinikLibyMeliva LogoOleslovOmtanken LogoOrtopediblekingeSpecliggande2 1Wemind

Everything you need in one solution

Check-in

Drop-in

Queue management

Card payment

Swish payment

BankID verification

Custom flows

Digital check-in

Statistics & insights

Back office

Digital forms

Marketing

Why choose our solution?

A complete solution that simplifies everyday life for both patients and healthcare staff

01

Fast check-in

Patients check in under 30 seconds with BankID

02

GDPR secure

All data handled according to Swedish law and GDPR

03

Integration

Seamless integration with existing medical record systems

04

Accessible

Designed for all ages and abilities

Full control from your dashboard

Manage check-ins, payments and kiosk settings from a single interface. Everything you need to keep track of your reception.

Real-time overview
See all check-ins and payments in real time
Referral texts
Create and customize referral texts for patients
Check-in rules
Customize the flow with your own rules and referral texts
Payment tracking
Track payments and see which are unpaid
CARELABS
Dashboard
Admin
Användare
Incheckningar
Betalningar
Enheters status
Kiosk
Allmänt
Kvitto
Hänvisningstext
Regler
Konto
Support
Admin / Incheckningar

Incheckningar

Notiser
Hantera incheckningar.
Sök patient...
Totala betalningar
600 SEK
3 patienter idag
Kortbetalningar
600 SEK
2 transaktioner
Anna Eriksson19121212-1212
10:38  28 Mar|Mottagning
350 SEK
****4521Betald
Erik Lindberg19121212-1212
10:42  28 Mar|Mottagning
0 SEK
Frikort
Maria Svensson19121212-1212
10:45  28 Mar|Mottagning
250 SEK
****9969Betald
30s
Average check-in time
99.9%
System uptime
200+
Healthcare facilities
700k+
Check-ins per year

How it works

Four simple steps to a smoother patient experience

01

Identification

Patient identifies themselves with BankID or driver's license scanning

02

Arrival registration

Patient selects their booking and registers their arrival

03

Payment

Smooth payment directly at the kiosk with card or Swish

04

Confirmation

Staff notified automatically, patient gets queue ticket

Trusted and certified

We take security seriously. Our solution meets the strictest requirements for patient data handling.

Meets Swedish healthcare requirements

Our solution is developed in close collaboration with Swedish healthcare providers and meets all requirements.

End-to-end encryption of all patient data
Automatic data deletion by law
GDPR-compliant data handling
CE-marked medical device
Dedicated support during office hours

Ready to modernize your reception?

Contact us for a free demonstration

Free demo